Cookie Policy
Last Updated: January 2025
We use tracking technologies on streamonapi.com to make your experience better. This isn't just corporate speak—these tools actually help us understand how people use our platform and where we can improve things.
Look, we know privacy matters. So we're laying out exactly what we track, why we track it, and how you can control it. No surprises, no hidden agendas.
What Are Cookies Anyway?
Cookies are tiny text files that websites store on your device. They remember stuff—like your preferences or login status—so you don't have to start from scratch every time you visit.
Think of them as digital sticky notes. Some expire when you close your browser (session cookies), while others stick around longer (persistent cookies) to remember you next time.
We also use similar technologies like local storage and pixels. They work a bit differently but serve the same purpose: making your experience smoother and helping us understand how our platform performs.
Essential Cookies
These keep the site running. Without them, basic features just won't work. You can't really opt out of these because they're necessary for the platform to function properly.
Functional Cookies
These remember your choices—like language preferences or region settings. They make your experience more personalized without tracking your behavior across other sites.
Analytics Cookies
We use these to see how people interact with our platform. Which features get used most? Where do people get stuck? This data helps us improve things over time.
Marketing Cookies
These track your activity to show you relevant content and ads. They also help us measure campaign effectiveness and understand which channels bring people to our platform.
How We Actually Use This Data
Here's the practical stuff. We're not collecting data just for the sake of it—there are specific reasons behind each type of tracking we implement.
Real Examples From Our Platform
When you log in, cookies keep you logged in as you navigate between pages. They also help us spot suspicious activity—like someone trying to access your account from an unusual location.
We track page load times and API response speeds. If something's running slow in a particular region, we can investigate and fix it. This directly impacts your experience with our streaming API.
Analytics show us which dashboard features developers actually use versus which ones just take up space. This guides our roadmap decisions—we focus resources on what matters to you.
We see which documentation pages get the most traffic and where people spend the most time. If everyone's stuck on the same integration guide, that tells us we need to rewrite it more clearly.
Specific Tracking Technologies We Use
Let's get into the technical details. Here's what's actually running on streamonapi.com and what each piece does:
| Technology | Purpose | Duration | Type |
|---|---|---|---|
| session_token | Maintains your authenticated session across platform pages | Session duration | Essential |
| user_preferences | Stores your dashboard layout and display settings | 1 year | Functional |
| analytics_id | Tracks usage patterns and feature adoption rates | 2 years | Analytics |
| api_region | Remembers your preferred API endpoint region | 6 months | Functional |
| campaign_source | Records which marketing channel brought you here | 30 days | Marketing |
| performance_metrics | Collects page load times and error rates | Session duration | Analytics |
Taking Control of Your Privacy
You're not stuck with our default settings. Here's how to adjust what gets tracked based on what you're comfortable with.
Browser Settings
Every modern browser lets you block or delete cookies. Check your browser's privacy or settings menu. You can usually set it to block third-party cookies while keeping first-party ones, or go nuclear and block everything (though some sites won't work right).
Private Browsing Mode
Using incognito or private mode? Cookies get wiped when you close the window. This is useful for temporary sessions, but you'll lose your preferences and have to log in again each time.
Browser Extensions
Privacy-focused extensions like uBlock Origin or Privacy Badger give you granular control. They can block specific trackers while allowing functional cookies through. Just know that blocking too much might break certain features.
Mobile Devices
iOS and Android both have tracking controls built in now. iOS has "Ask App Not to Track" and Android has similar privacy settings. These work at the OS level, so they affect all apps and browsers on your device.
Data Retention Practices
We don't keep this data forever. Different types of information have different retention periods based on their purpose and legal requirements.
- Session cookies expire immediately when you close your browser—they're truly temporary.
- Authentication tokens typically last 30 days of inactivity. If you don't log in for a month, you'll need to authenticate again.
- Analytics data gets aggregated after 90 days. We keep the insights but anonymize the individual data points.
- Marketing attribution data stays around for 180 days so we can properly measure campaign effectiveness.
- Functional preferences can persist up to 2 years, but you can clear them anytime through browser settings.
Third-Party Services
We work with other companies for certain functions—analytics providers, CDN services, payment processors. These partners may place their own cookies when you use our platform.
Each third-party service has its own privacy policy. We vet our partners carefully, but you should review their policies too if you want the full picture of data collection.
The main third parties we use include infrastructure providers for hosting and delivery, analytics platforms for usage insights, and payment processors for transaction security. We don't share more data with them than necessary for their specific function.
Updates to This Policy
Technology changes. Regulations evolve. When we update this policy, we'll change the date at the top and notify active users through email or platform announcements.
For major changes—like adding new tracking categories or changing retention periods—we'll give you advance notice and the option to review before they take effect.
We recommend checking back occasionally if you're particularly privacy-conscious. The latest version will always be available at this URL.
Questions About Our Cookie Policy?
If something's unclear or you have specific concerns about how we handle tracking data, reach out. We're based in Ho Chi Minh City and generally respond within one business day.
Contact Our Team